Welcome to the AWAmatter website. By accessing and using our website, you agree to comply with the terms and conditions outlined below. Please read these terms carefully. If you do not agree with any part of these terms, you should discontinue your use of the website.
Conditions of Use
By using the AWAmatter website, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree to these terms, please refrain from using our website. AWAmatter grants access to its website, products, and services only to those who accept these terms. We reserve the right to amend these Terms and Conditions at any time by posting the updated version on our website.
Privacy Policy
We strongly advise you to read our Privacy Policy, available below, to understand our practices regarding user data collection and protection. This will help you make informed decisions about your use of our website.
Age Restriction
You must be at least 13 years old to use this website. By using our website, you affirm that you are at least 13 years of age and can legally adhere to these terms. AWAmatter assumes no liability for any misrepresentation of age. If we become aware that we have inadvertently received such data, we will delete it immediately.
Personal (Non-Commercial) Use
All materials, products, and services on this website are the intellectual property of AWAmatter or its affiliates, including copyrights, trademarks, patents, and trade secrets. You agree not to reproduce, distribute, or use any of AWAmatter’s intellectual property for commercial purposes without express permission.
User Accounts
To use certain features of our website, you may be required to register an account and provide personal information. You are responsible for ensuring the accuracy of the information you provide and for maintaining the security of your account. Should you suspect any security breaches, please notify us immediately. We reserve the right to terminate accounts, edit or remove content, and cancel orders at our discretion.
Data Retention Policy
AWAmatter retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
Prohibited Activities
You agree not to use the website for any unlawful purpose or to engage in any activity that could harm AWAmatter, other users, or third parties. Prohibited activities include, but are not limited to, hacking, transmitting viruses, spamming, and violating any applicable laws or regulations.
Applicable Law
By using this website, you agree that the laws of Alberta, Canada, without regard to conflict of law principles, will govern these Terms and Conditions, as well as any dispute that might arise between you and AWAmatter or its affiliates.
Disputes
Any dispute arising from your use of this website or purchases made through it will be resolved in the courts of Alberta, Canada. You consent to the exclusive jurisdiction and venue of these courts.
Indemnification
You agree to indemnify and hold AWAmatter and its affiliates harmless from any legal claims or demands arising from your misuse of our services. We reserve the right to select our legal counsel in such matters.
Subscription Cancellation and Refunds
- Yearly Subscriptions
Auto-Renewal: Yearly subscriptions renew automatically on the renewal date. To cancel, notify AWAmatter before the renewal date or within a five-day grace period following the renewal date.
Grace Period Cancellations: Cancellations made within the grace period will be eligible for a refund, less a USD 50 processing fee and any applicable transfer fees.
Post-Grace Period: Cancellation requests made after the grace period will not be eligible for a refund.
- Service Disruptions
Reporting Issues: Significant disruptions due to bugs or platform issues should be reported promptly to AWAmatter.
Refund Requests: If unresolved issues significantly impact your work, you may request a refund. Each request will be evaluated on a case-by-case basis. Submission of a refund request does not guarantee a refund.
Credits issued upon subscription cancellation or downgrade are non-refundable but remain available for future use.
For all refund or cancellation requests, please contact our customer support team at refunds@awamatter.com.
Limitation of Liability
AWAmatter is not liable for any damages arising from your use of our website. We make no guarantees regarding the suitability of the information on the site for any purpose and provide all content "as is" without warranties. AWAmatter disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event shall AWAmatter be liable for any indirect, special, or consequential damages resulting from the use of the website.
Termination of Use
AWAmatter reserves the right to terminate or suspend your access to the website, with or without notice, for any behavior that violates these Terms and Conditions or is otherwise harmful to AWAmatter or other users
Force Majeure
AWAmatter shall not be held liable for any failure to perform its obligations under these Terms and Conditions if such failure results from circumstances beyond its reasonable control, including but not limited to natural disasters, war, civil unrest, or technical failures.
Modifications
AWAmatter reserves the right to edit, modify, or change these Terms and Conditions at any time. Users will be notified of significant changes via email. This Agreement supersedes all prior agreements regarding the use of this website.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.